Frequently asked questions

The questions buyers actually ask us, answered straight.

Including the awkward ones about certification. If our coveralls are wrong for your site we would rather tell you here than after you have paid for them.

Section one

Certification and compliance

The questions that decide whether you should buy from us at all.

Are your coveralls OSHA compliant?

No garment from any supplier is. OSHA does not certify clothing, and there is no such thing as an OSHA-approved or OSHA-certified coverall. In OSHA's own words:

"OSHA does not test, approve, certify, or endorse any equipment, product, or procedure."

OSHA is a United States agency that places duties on employers, not a certification body for products. Under 29 CFR 1910.132 an employer must assess the workplace for hazards and provide suitable PPE. The obligation sits with you as the employer, and it is discharged by risk assessment plus garments tested to the standard your hazard requires — not by a label saying "OSHA compliant". If a supplier tells you a garment is OSHA certified, they are describing something that does not exist.

Does OSHA apply to my worksite in Singapore, Malaysia or the Philippines?

No. The Occupational Safety and Health Act applies to workplaces in the United States and its listed territories. It has no legal force in Singapore, Malaysia or the Philippines. Each of those countries has its own workplace safety law, and those are the ones your site is actually held to.

Are your coveralls fire resistant or flame retardant?

No. They are 100% cotton and hold no flame-resistance certification. Cotton is a plant fibre and it burns. Do not specify them for refineries, petrochemical plants, upstream oil and gas, welding or hot work, or any site where an arc-flash risk assessment applies — those environments need garments certified to EN ISO 11612, NFPA 2112 or ISO 11611, and a cotton coverall will be turned away at the gate.

We are currently qualifying FR fabric with our mill. If that is what your site requires, tell us which standard it enforces and we will come back to you when the test reports are in our hands.

Are your coveralls high-visibility certified?

No, and they cannot be. Certified high-visibility clothing needs a fluorescent background fabric over a minimum area plus retroreflective tape in a specified configuration. Fluorescent dyes cannot be fixed to 100% cotton at the levels the standards demand, so hi-vis background fabric is essentially always polyester. Our coveralls carry reflective tape, which helps, but reflective tape alone cannot certify to any class of EN ISO 20471, ANSI/ISEA 107 or AS/NZS 4602.1. There is a full explanation on our high-visibility page.

So how do I know whether a garment is suitable for my site?

Read what your induction pack, tender or client PPE matrix actually says. If it names a standard and a class — "EN ISO 20471 Class 2", "NFPA 2112", "AS/NZS 4602.1 Class D/N" — that is a certification requirement and you need a supplier who holds it, with a test report number to prove it. If it says something general like "coveralls with reflective strips", you have room to specify and we can probably help.

How do I check whether a supplier's certification claim is real?

Ask for three things: the standard, the class, and the test report or certificate number from an accredited laboratory or notified body. A supplier holding genuine certification produces all three immediately. Phrases like "designed to meet", "meets international standards", "globally certified" or "tested materials" without a number are marketing, not certification.

We would rather lose the order than put your crew in the wrong garment.

Worth knowing

Which law actually governs your site

"OSHA" gets used loosely across this region, and in Malaysia it means something different again. All three of our markets place the duty on the employer rather than certifying the garment.

Singapore

Workplace Safety and Health Act 2006

Enforced by the Ministry of Manpower. Section 12(1) requires an employer to take such measures as are necessary to ensure employees' safety, so far as is reasonably practicable. MOM does not certify workwear; WSH Council guidance instead asks for PPE conforming to recognised international standards.

Malaysia

OSHA 1994 (Act 514)

Malaysia has its own Occupational Safety and Health Act — confusingly abbreviated the same way as the American one, but a separate law. Administered by DOSH and amended with effect from 1 June 2024. Section 15 sets general employer duties. It does not certify garments.

Philippines

RA 11058 and DOLE DO 198-18

Enforced by DOLE. Employers must provide PPE free of charge, of the appropriate type, tested and approved by DOLE against its standards. DOLE's OSHC operates a PPE testing service — confirm with them directly whether your garment category falls within its scope.

Section two

The coveralls

What are the coveralls made of?

100% cotton, in two fabric weights — 175 gsm and 270 gsm — with a silver retroreflective tape band across the chest. Cotton breathes, takes an industrial wash, and does not melt against skin the way synthetics can, which is why we use it for general industrial work in this climate.

What is the difference between 175 gsm and 270 gsm?

Weight, and therefore comfort against durability. 175 gsm is noticeably cooler over a long shift and is the right choice for outdoor work in the tropics or unconditioned indoor spaces. 270 gsm is a denser twill built for abrasion — vehicle and plant maintenance, marine deck work, kneeling on concrete, frequent industrial laundry. Heavier is not automatically better in this climate. There is a fuller comparison on our industrial coveralls page.

What sizes and colours do you offer?

Sizes M, L, XL, 2XL, 3XL, 4XL and 5XL. There is no S. Six colours: navy blue, blue, grey, red, orange and white. The orange is standard safety orange, not fluorescent hi-vis orange.

What is the difference between coveralls and overalls?

Coveralls are a full one-piece garment with sleeves that covers you from ankle to neck, worn over your own clothes. Overalls, sometimes called bib-and-brace, are trousers with a bib and shoulder straps and no sleeves. Across Southeast Asia the word "coveralls" — often written "cover alls" — almost always means the full-sleeve one-piece. That is what we make.

What kind of work are they suitable for?

General industrial work where no certified protection is mandated: construction and civils, warehousing and logistics, workshops and vehicle maintenance, marine deck and engine-room work, food and beverage plants, and issue kit for manpower agencies.

Section three

Ordering and branding

What is your minimum order?

One. Including with your logo on it. That is unusual here — print and embroidery shops typically start at 20 pieces, uniform specialists at around 30, and overseas bulk manufacturers at 300. Volume pricing begins at 100 units, but you are welcome to buy a single coverall and put it on a real crew member for a fortnight before committing to anything.

Can you put our company logo on the coveralls?

Yes, from a single unit. Chest, back, sleeve or all three. We offer embroidery, screen print, heat transfer and woven patch, and we will tell you which suits your artwork. You approve a sample before anything runs at volume, and we keep that approved sample on file so reorders match. Full detail on our custom logo page.

What artwork file do you need?

A vector file is best — AI, EPS or PDF — because it scales to any placement size cleanly. A high-resolution PNG is usually workable. Send it over and we will flag anything that will not translate onto fabric before you commit.

How long does an order take?

Six to eight weeks from approved artwork to delivery, with branding included in that window rather than added on top. Air freight is available on request if you need it sooner, and we will tell you at quoting stage whether your date is realistic.

How much do they cost?

Per-piece pricing is on the product page. Branding is quoted per order rather than from a price list, because the cost depends on the method, the number of placements and the run size. Volume pricing starts at 100 units — tell us your quantity and we will come back with a number.

Section four

Shipping and duty

Where do you ship?

The Philippines, Singapore and Malaysia. Sea freight is standard and air freight is available on request.

What is Form E and why does it matter to me?

Form E is a certificate of origin issued under the ASEAN–China Free Trade Area. Garments imported into ASEAN countries from China ordinarily attract duty in the 10–30% band. With a valid Form E, qualifying ASEAN buyers clear customs at 0% instead. Every RigArmor consignment carries one. Duty treatment depends on your own import classification and on the paperwork being right, so confirm the rate with your customs broker — but the Form E leaves our factory with every shipment.

What happens if the order arrives wrong?

Tell us. Every order is inspected at the factory against your approved sample — fabric weight, colour, stitching, tape placement and sizing — before it ships, but if something is wrong when it arrives our return policy covers it.

Section five

The company

Who is RigArmor?

RigArmor is the industrial workwear brand of Katch Pte Ltd, a Singapore-registered company, UEN 202006742C, at 11 Woodlands Close, #08-20, Woodlands 11, Singapore 737853. You can reach us on +65 6047 0594 or at sales@rigarmor.com. There is more on our about page.

Where are the coveralls made?

By our manufacturing partner in China, to our specification. Your account, your quote and your after-sales all run through Singapore. Buying this way means you pay the factory price rather than the factory price plus an importer's margin plus a distributor's margin.

Why are you so blunt about what you cannot do?

Because the alternative is worse for both of us. A buyer who orders cotton coveralls for a site that mandates flame-resistant clothing has wasted their money and put their crew at risk, and we have made an enemy. Being precise about the limits costs us some orders. It is still the cheaper option.

Still not sure? Just ask us.

Tell us what your site requires and what you are trying to buy. If our coveralls fit, we will quote them. If they don't, we will say so and tell you what to look for instead.

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